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You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the Continental United States using the best method.  When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method and your shipment├»'s destination. Our shipping charges are determined by the total dollar amount of your order.  We do not ship to international destinations, or outside of the continental United States.  (We can ship to Hawaii and Alaska, but you will be responsible for shipping costs).  Items may ship separately from different locations. 
In an attempt to supply our customers with the freshest food available, we do not keep a large stock of the Bulk bags of food. We will try to ship ASAP, however please allow up to 4 weeks for shipping, in the event that we do not have it in stock. Some of our Bulk Items carry a small handling fee of $10 to $15, which is not to be confused with a shipping charge.
Ocassionally we find that items are out of stock or no longer available.  If necessary, we reserve the right to substitute items in your order.  We will try to match the new item as closely as possible, and you will be notified of the change.  If the new item costs less, you will receive the difference back using the same method of payment.  You will not be expected to pay more for items that we choose to substitute.
When ordering items without free shipping, feel free to contact us prior to ordering to get the estimated cost of shipping.  Otherwise, we will contact you and send an invoice via e-mail to collect additional shipping charges incurred.  All items and shipping costs must be paid in full prior to shipping to customer.  We are not responsible for delays due to non payment. 
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